Customer Success Management

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Featured Candidates

Customer Success Manager - $100,000+
Bucks County, PA

Customer Success Manager with 8+ years of experience in account management and customer success. Has spent the past 5 years working with SaaS products.

Skills: SaaS, Customer Service, Cloud Technologies, Customer Acquisition

Compensation Requirements: $100,000+

Location: Bucks County, PA

Candidate ID#: 286140598672397/654860892676678

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Customer Success Manager - $50,000
Philadelphia, PA

Customer Success Manager with 2+ years of experience onboarding clients with new software. Utilizing SEO tools on a daily basis and certified in Google Analytics.

Skills: HTML, SEO Tools, Salesforce, Google Analytics, Customer Service/Support

Compensation Requirements: $50,000

Location: Philadelphia, PA

Education: Bachelors of Business Administration

Certifications: Google Analytics for Beginners, Google AdWords

Candidate ID#: 6989722945265/536349382298683

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Customer Success Manager - $65,000
North Wales, PA

Customer Success Manager with 5 years of experience implementing and onboarding SaaS products with clients and end-users. Serves as a liaison between support and development teams while working directly with clients to troubleshoot issues utilizing My SQL Workbench.

Skills: SaaS, Microsoft SQL Server, My SQL Workbench, Salesforce

Compensation Requirements: $65,000+

Location: North Wales, PA

Education: Associate of Science, Information Science & Technology

Candidate ID#: 308277076074593/333121447368049

 
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Customer Care Manager - $85,000+
Philadelphia, PA

Customer Care Manager with over 9 years of experience with roles spanning Account Management, Implementation Management, and Customer Care Management. Experience handling a high volume workload in a fast-paced environment, with minimum supervision, while maintaining an emphasis on the highest quality of consumer service. Mentors and coaches the team with an eye towards improving customer experience. Executes and updates Customer Care KPI; SLA delivery.

Skills: JIRA, Zendesk, Asana, BambooHR

Compensation Requirements: $85,000+

Location: Philadelphia, PA

Education: Bachelor’s of Science, Business Administration

Candidate ID#: 286140598672397/311453288738296

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Senior Technical Account Specialist - $65,000+
Philadelphia, PA

Senior Technical Account Specialist with over 5+ years of client account and implementation experience working in the marketing and eCommerce industry. Currently, serves as a technical lead in ongoing communications with enterprise clients. Works with internal engineers to determine scope on complex custom scripts for client feed optimizations.

Compensation Requirements: $65,000+

Location: Philadelphia, PA

Education: Bachelor of Science, Information Systems

Candidate ID#: 286140598672397/661289848382427

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Client Success Manager - $125,000+
Medford Lakes, NJ

Client Success Manager with over 9+ years of client services experiences working in tech and pharmaceutical industry. Achieved a 100% retention rate in 2018.

Compensation Requirements: $125,000+

Location: Medford Lakes, NJ

Education: Bachelor of Science, Information Technology and Informatics

Candidate ID#: 286140598672397/613996496311728

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Manager of Customer Success - $90,000+
Philadelphia, PA

Manager of Customer Success with 9+ years of Account Management, and Customer Success experience with direct supervision over 5 Lead Customer Success Managers and 35+ Customer Success Managers. Helped grow his current employer from 20 to 110+ employees. Raised client retention rate from 83% to 89%, along with CSAT score from 8.7 to 9.3

Compensation Requirements: $90,000+

Location: Philadelphia, PA

Education: Bachelor of Science, Sport Management

Candidate ID#: 286140598672397/1119117799876075

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Where Growing Companies Interview and Hire

Energage, formerly Workplace Dynamics

Hired a Chief Product Officer, formerly SVP of Product Management at Jornaya (LeadiD), B.A. in Computer Science.

Club OS Philadelphia PA Logo

Hired a Lead Java Engineer, formerly a Senior Software Engineer at Stitch (formerly RJMetrics), graduated from Harvard University.

EPAM Philadelphia PA Logo

Hired a Big Data Solutions Architect, formerly a Director of Data Architecture at CapTech, M.S. in Management Information Systems. 

Customer Success Management 1Hired a Senior Data Scientist, formerly a Data Scientist at Kelkoo, Ph.D. in Computer Science.

Syapse Philadelphia Logo

Hired a Cloud Systems Engineer, formerly a Software Architect at eBay Enterprise (Radial), M.S. in Management Information Systems.

Customer Success Management 2Hired a Big Data Product Manager, formerly a Data Manager at Honeywell International, studied at University of Pittsburgh.


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