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firstname.lastname@example.org | (484) 636-9233
Head of Infrastructure and Technical Support who is looking for a new challenge where he can continue to grow his career and lead a team.
Skills: Management, Technical Support, Saas, SDLC, versioning, upgrades, logging, documenting, change management, DNS, Asterisk, Linux, Windows, TCP/IP, Saas, VOIP, Cisco tech, Microsoft servers and applications
Compensation Requirements: $100K
Location Requirements: Open to opportunities in the northwest suburbs of Philadelphia, PA.
Interview Notes: He has a well rounded background with many years of management experience with a growing Saas company. He was the 20th employee hired at his current company, which had the feel of a start-up with a small office and just a few phones. He has worked in many roles, from help desk, sysadmin, web hosting, networking, etc. Basically every IT function he’s been a part of at some point in his career. Has managed small internal teams, call centers, and international support teams.
Took the lead on a VoIP migration which was completed seamlessly. He really enjoys being hands-on and involved in large multi-team projects.
He has experience with: Cisco tech; Microsoft servers and applications (he helped to migrate from hosted exchange to 365); ensuring network is always up; managing carrier relations and billing; managing relations with federal government and their inquiries; interfacing with various internal departments; creating, working with and analyzing KPIs and help metrics; etc.
Education: Associate’s Degree, Computer Science, 2002
Candidate ID#: 12405537094717/15955924594802
Request Resume: email@example.com | (484) 636-9233
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