Senior Technical Support Analyst

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Senior Technical Support Analyst Ready to Interview

Senior Technical Support Analyst West Chester, PA | (484) 636-9233

Senior Technical Support Analyst with extensive API knowledge who has an interest in hearing about opportunities in the start-up space.

Skills: API, HTML, CSS, JavaScript, Fiddler, Developer Tools, SalesForce, JIRA

Compensation Requirements: $70K

Location Requirements: Open to western suburbs of Philadelphia, and Center City. 

Interview Notes: Currently working in a small company that is extremely fast-paced which allows him to work on a little bit of everything each day. The environment can be stressful but he feels he manages it well.

Working with both technical and non-technical customers on the phone and via email to trouble-shoot and build relationships. Internally supporting C-level executives and working closely with the engineering team to improve the product and resolve customer issues.

Understands how APIs integrate and is familiar with the workings of a webpage (specifically HTML, CSS and JavaScript). Extremely well spoken and mild-mannered on the phone.

Education: Bachelor’s Degree, Villanova University, Communications

Candidate ID#: 286140598672397/333105733653686

Request Resume: | (484) 636-9233

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Not convinced? Book a call with Brad to learn more: | (484) 636-9233



  • IT Support
  • Updated 2 years ago