Senior Technical Support Specialist – HIRED

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Senior Technical Support Specialist Hired!

Senior Technical Support Specialist HIRED

info@hireitpros.com | (484) 636-9233

Senior Technical Support Specialist working as a Team Lead in a small fast-paced company. Looking to join a start-up in Center City where he can continue to be client-facing but also work in a more technical capacity.

Skills: HTML, CSS, JavaScript, basic SQL statements, Chrome Dev tools, API, Salesforce

Compensation Requirements: $60K

Location Requirements: Open to hearing about opportunities anywhere in the Philadelphia, PA area, but ideally would like to be in Center City.

Interview Notes: Currently handling escalated support and creating work-arounds for customers over the phone, via email and using webinars. Building custom HTML/JavaScript widgets that interface with internal APIs to meet individual client needs and integrating new features into the platform as needed.

As he’s working in a small company and on a small team of 4, he often works on projects outside of his scope of work: internal and external documentation that is helpful and easy-to-use; assisting the marketing team with development updates to company website; fixing bugs when he can and escalating to development when he can’t.

Ideally he’d like to be in a position where he can help establish something – a product or a company – as opposed to doing the same thing day-in and day-out.

Education: Bachelor’s of Music

Candidate ID#: 12405537094717/347369598199723


Get Access to Similar Candidates: info@hireitpros.com | (484) 636-9233


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Not convinced? Book a call with Brad to learn more: info@hireitpros.com | (484) 636-9233


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  • Hired, IT Support
  • Updated 2 months ago