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firstname.lastname@example.org | (484) 636-9233
Tier 2 Technical Support Specialist who is interested in hearing about opportunities where he can continue to work with customers, work with cutting edge technology, and learn and grow his career to become a Tier 3 support specialist.
Skills: VMWare, Windows, MySQL, MS SQL Server Suite, CitrixXen Server, Cloud Server, Linux Centos 5, Ubuntu, Windows Server, DNS, WordPress, Joomala, Magento, PHP, ASP, Java, HTML, XLML, DHCP, Apache, IIS, SSH Cisco firewall, FTP configuration, IP configuration
Compensation Requirements: $65K
Location Requirements: Open to opportunities in Center City, Philadelphia, and suburbs near West Chester, PA.
Interview Notes: Currently working with both non-technical customers and technical systems- and machine-administrators to provide second-level support via email, phone and web chat. Working within Windows, Linux and VM environments. Supporting website issues, database issues, email issues, etc, and primarily remote support.
Working with a lot of variety both with the issues that come in, the types of end-users (technical and not), and the types of technology. Feels he handles the fast-paced and sometimes stressful environment well. Likes working with customers directly. Continually building up his own knowledge base (recently Linux Certified).
Education: Coursework in Network Security Administration and Networking
Certifications: Linux+, Network+ and A+ Certified
Candidate ID#: 12405537094717/321154504438959
Request Resume: email@example.com | (484) 636-9233
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